Warranty and Maintenance Policy

Regular Maintenance

Over time, all jewelry, regardless of its quality, requires maintenance due to wear and tear. We do not cover issues related to regular wear and tear, including prong re tipping and re-engraving. However, we offer free inspections, cleaning, re-polishing, and re-plating (if applicable) for the life of your fine jewelry.

Stone Loss Warranty

We understand your concern about stones falling out. While any reputable jeweler inspects jewelry thoroughly before delivery, we offer a stone loss warranty for additional peace of mind. If a gemstone we set falls out, we will replace it up to a stone value of $500.00 USD at no charge or pay the insurance deductible up to $500.00 USD.

To qualify

The piece must be insured under a homeowners, renters, or individual jewelry insurance policy. Diamonds & Gemstones of higher value should be insured individually.

Important Points:

• We recommend having your stone checked for tightness and wear by us at least once every 6 months.
• Maintenance, such as re-tipping prongs and replacing worn metal, is essential for the longevity of your jewelry.
• Metals wear down over time, and regular inspection every 6 months is highly advised.
• Our workmanship is guaranteed indefinitely, and we will repair any defects caused by us at no charge.
• Please feel free to reach out if you have any questions or need further clarification about our policy. Skyline and it’s associates are committed to dealing with all our customers fairly and honestly, and our stone loss warranty is designed to enhance your satisfaction and trust in my company.